In an emergency, nerves get the better of us, and we don't know who to contact or what number to call. To have everything at hand when you need it most, there's... Alertcops, the app that we should all have installed on our mobile phone and, along with others survival apps. An app that allows you to send an alert to the police directly from the phone without having to call by phone and without others knowing, for example, that you are warning.
AlertCops is the security alert service launched by the Ministry of the Interior. It allows you to be in contact with the Police and the Civil Guard in case it is necessary, whatever the reason. In addition, you will not need to specify the reason and waste time on it but you will indicate it directly with your alert.
What is AlertCops and what does it offer?
AlertCops is the official and free app available throughout Spain for reporting security incidents, and complements the emergency functions on Android. It includes direct chat with the police forces and a system of geolocated alerts which makes care easier. You can send photos, videos, audio and locations through chat to provide more details and receive a quick response. The application also offers Useful information in dynamic fact sheets on topics of public interest and security notices related to the place you are in.
In order to start using the app, you will have to register. You will have to create a user with email and password But you'll also need to provide your personal information, such as your name, ID number, and phone number. Additionally, for the app to function and for you to send alerts, you'll need to grant it access to your location. Once you've completed the registration, the app displays a main screen with the different types of alerts you can send; simply press and hold the button for each one.
Among the alerts you will find different types: robbery, vandalism, fighting, sexual assault, gender violence, bullying, radicalism or missing person. Once you send the alert you will have to say where, when and to whom and confirm it so that it is not an error. The notification will reach the security forces in charge quickly and easily, without having to depend on the phone or whether or not they can assist you at that time. The main screen also allows you to send a test alert to verify that the service is working correctly and that you can use it in an emergency.
Furthermore, You don't have to be the victim To report: you can communicate facts that you have been witnessIf you need it, attach it. photos, videos, audio or your location to contextualize the incident and expedite the response. The app can proactively send you citizen collaboration alerts or security near your area.
Beyond the ability to send alerts, AlertCops also allows you to call or open a chat which requests more information about how it works. AlertCops also has a "My Chats" tab. This tab displays the active alerts you've created and their status. You can access them to see all the information, view associated messages, or, if applicable, read the chat with the agent during that alert.
The app incorporates automatic translation to contact agents in more than 100 languages, therefore it is especially useful for tourists and foreign residentsIt is adapted for people with hearing or speech communication difficultiesfacilitating interaction without the need for calls. Furthermore, it's a tool that travelers can combine with apps you should take on vacation to improve road safety.
To verify that your location is correct, AlertCops also has a section for "map" where you can see if the location you are in is the same as the one registered or if there is an error when geolocating you. Check that everything is fine so that the alerts are effective.
You can also receive warnings by zone when there are relevant incidents nearby and View security devices deployed at mass events. As a complementary resource, official bodies provide a Interactive resource map for victims of hate crimes, with public and private entities that provide assistance.
SOS button and vulnerable groups
El SOS button It allows you to request immediate help. When activated, the app sends a Urgent alert regarding your position to the nearest police station and attach a 10-second audio to contextualize the situation. In certain cases, if you press five times in less than six secondsThe system automatically generates the alert. This button can be configured with enhanced protection for vulnerable groups, as potential victims of gender-based violence (consultation apps for women), and can be displayed as quick access from the phone screen.
Guardian function, events and "Come with me"
The function Guardian allow share your location in real time with a trusted person or directly with the security forces, establishing the relationship “Guardian – Protected”It's especially useful for commuting, nights out, or risky situations. You can also subscribe as Guardian of an event (for example, a race or a concert) to send your position periodically and make it easier for rescue teams to locate you if an emergency arises.
The app adds services designed for you self-protection: The mode “Come with me” so that another person or agents can track your journey, "Rescue" to ask for help when you find yourself in a complex environment, and the “Simulated call”, useful as a deterrent or to buy time in difficult situations.
Safe tourism and accessibility
With the aim of facilitating care, AlertCops can be installed in Many languages (including English, French, German, and Italian) and features simultaneous chat translation in over 100 languages, enhancing the experience for tourists and foreigners. This multilingual capability, along with accessibility for people with hearing or speech difficulties, makes the app an inclusive and effective channel.
An app that will not be useful in your day to day but that you should make a hole in the phone to have everything at hand in case of emergencies.
