If you are a Huawei device user and have ever experienced the dreaded error that AppGallery does not download appsYou probably understand how frustrating it can be. AppGallery is Huawei's official app store for downloading and updating apps, especially since the Google Play Store is no longer available on its latest devices. Therefore, when the store crashes, it can significantly limit the experience with the phone. In this article, we'll thoroughly explain the reasons behind this. All the causes, solutions, tricks, and considerations you should keep in mind to resolve the problem of downloading apps in AppGallery, compiling and improving all relevant information from specialist sites and from Huawei itself.
In addition to step-by-step solutions, here you'll find security recommendations, warnings about installing APKs from third-party sources, and technical details so you can use AppGallery normally, even if your phone isn't Huawei. Let's get to it, because there's no worse feeling than that download failed message when you most need a new app on your phone.
Introduction to AppGallery and its current importance
Since the well-known US ban on Huawei, the Chinese brand was forced to become independent of Google services and create its own ecosystem. This is how AppGallery was born, the Huawei official app storei, along with Huawei Mobile Services (HMS), which replaced Google Mobile Services (GMS). As a result, Huawei users rely heavily on AppGallery to download and update apps.
However, AppGallery is not without its bugs and limitations.One of the most common is the inability to download apps, which can be due to network issues, storage space issues, errors within the store itself, outdated versions of AppGallery, or even temporary server outages. All of these situations have solutions, but they must be addressed in an organized manner and without resorting to dubious methods that could compromise the device's security.
Initial Check: Basic things to check if you see the error in AppGallery
- Internet connectionFirst, make sure your phone is actually connected to the internet. Try another app or open a website in your browser to rule out connectivity issues, both with data and Wi-Fi. If you're not connected in any app, try changing networks and restarting your phone.
- Storage space: Many times, the download error is due to the phone not having enough free memory. It's recommended to leave at least 1 GB of space. Go to Settings > Memory and free up space if necessary by deleting unused apps or large files.
- AppGallery version updatedIf you have an older version of the store, you may encounter multiple errors. Open AppGallery, go to your profile, and look for the option to update.
Step-by-Step: Specific Solutions for AppGallery Download Errors
- Clear AppGallery cache and data
Go to Settings > Apps > AppGallery > Storage and clear cache and data. This resolves minor crashes and issues. - Uninstall AppGallery updates
If the problem persists, you'll find the option to "Uninstall Updates" under AppGallery Info. This will return the store to its factory defaults. Then, reopen it and allow it to update to the latest version. - Check permissions
Make sure AppGallery has all the necessary permissions: storage, internet, etc. If any permissions are restricted, downloads may fail. - Restart your phone and router
Sometimes a simple reboot resolves network or system connection issues.
Recurring problems and less obvious solutions to the AppGallery error
Beyond the basics, there are specific situations that can make the Downloading or updating apps in AppGallery fails:
- Automatic update failed on Wi-FiIf you have automatic updates enabled only over Wi-Fi and it's not working, check if your phone is actually connected, if the battery is over 30%, and if there are no other apps running in the background consuming resources. Try connecting your phone to power and wait a few minutes, connecting only to Wi-Fi.
- Two apps cannot be installed at the same time: For security reasons, AppGallery only allows you to download and install one app at a time. If you have multiple apps queued, you'll have to wait until one finishes installing before proceeding with the next.
- The app you're looking for doesn't appearIf a specific app isn't available in AppGallery, it may be because the developer hasn't yet uploaded the app or isn't cooperating with Huawei. Alternatively, you can search for the app on its official website or, only if absolutely necessary and you fully trust the source, download the APK manually (always being careful not to install malware).
- Login errorsIf you're having trouble logging into AppGallery with your Huawei ID, try switching networks (from Wi-Fi to data or vice versa), reset your password, clear the AppGallery and HMS Core cache, and then try again. If the issue persists, Huawei recommends submitting the error log from the app itself for assistance.
What to do if nothing works: Advanced options
- Factory resetIf, after trying all of the above, downloads still aren't working, there may be a larger system issue. Back up your data and go to Settings > System > Reset > Reset phone. Keep in mind that this will delete all content on your phone.
- Contact Huawei supportIf none of the solutions worked for you, please gather the following information and contact customer support: Huawei ID, AppGallery version, connection type, serial number, exact date and time of the issue, a detailed description, and the error log from the app itself.
Updating and installing apps on non-Huawei phones
AppGallery is not exclusive to Huawei phones. You can install it on other Android devices by downloading the official APK from the Huawei website. Once installed, the store will guide you through allowing the necessary permissions and updating HMS Core if necessary. It's important to always download from the official website to avoid risks. After completing the installation and configuration, you'll have access to almost the entire Huawei catalog, although some advanced features may be limited.
On non-Huawei phones, after installing AppGallery and HMS Core, they operate similarly, although occasional incompatibilities may occur with some apps. If you experience issues, make sure you have the latest versions of both components and check your account permissions and settings.
What to do if the AppGallery error is related to security or vulnerabilities?
In recent years, vulnerabilities have been reported that allowed, for example, paid apps to be downloaded for free through a flaw in the API. While this sounds tempting at first glance, this represents a huge security risk and financial loss for developers. Huawei responded by acknowledging these flaws and working to resolve them quickly. It's always advisable to keep AppGallery and the operating system updated to avoid risks, and to download only legal and official apps.
Security recommendations for installing or updating applications
- Avoid installing APKs from unknown sourcesAlthough this may be a solution for apps not available in AppGallery, you should only download APKs from the app's official website or from reputable alternative stores like APKMirror or APKPure. Remember that this involves risks; you could infect your phone with malware and lose your privacy or even control of the device.
- Do not share your credentials or records with strangers.: If you need support, please do so only through official Huawei channels.
- Check permissions and settings after each updateNew versions may change permissions or security options. Check the AppGallery or HMS Core menu after each update.
Specific FAQs about how AppGallery works
- Why are there two AppGallery icons? This could be due to a cache error. Clear the cache from Settings > Advanced Settings > Memory & Storage > Storage Cleaner, then turn off and restart your phone.
- Why is there a number on the AppGallery icon? It's a notification about pending updates. You can disable it in AppGallery > Me > Settings > Notifications > Update Notifications.
How to update and manage AppGallery and your apps
You can update AppGallery by accessing your profile and looking for the "Update" option. For apps, go to the "Updates" menu within AppGallery. There you'll see which apps have a new version and can update them individually. If any update is causing issues, make sure you have enough battery, a good connection, and available storage.
If an app isn't in the store and you need to install it, go to the developer's official website or, as a last resort, use verified APKs. Remember that downloading or installing apps from dubious sources can end badly and put your personal data at risk.
AppGallery download errors have many causes, but with patience and following the right steps, they can usually be resolved. The most important thing is to check your connection, make sure the store and system are up to date, properly manage permissions, and avoid unsafe practices such as installing APKs from untrusted sources.
If the problem persists after all this, official Huawei support can help you resolve any more complex issues. Thanks to constant improvements, AppGallery continues to grow and is becoming more stable and comprehensive. Share the guide and help others resolve the AppGallery error that won't download apps on Huawei..