After having disappeared months ago, Google has recently announced the recovery of the possibility of making phone calls through several of its products such as gmail, Chrome, Google+ o Hangouts - that if it had that possibility under its previous name Gtalk -.
According to the statement published by the Mountain View company through the BOfficial log of gmail, the call service recovery responds to the numerous requests received from users who missed the ability to communicate via VoIP through their favorite Google applications.
On the other hand, the return of phone calls does not come alone and brings with it a series of new features such as the possibility of make calls and video calls with several people at the same time or include several sound effects in the conversation such as applause, laughter or all of those integrated into the application Google Effects.
The Californian company has also indicated that the Calls to phone numbers in the United States or Canada will be free from any country where the Hangouts service is available, while prices will be "Super, super bass" for the rest of the territories. In the case of Spain, prices would range from 2,4 cents per minute for calls to landlines, to 14,5 cents per minute for calls to mobile phones, and to 10,9 cents per minute for premium numbers. All prices include VAT..
The basic operation will remain the same as always, since you will have to press the corresponding icon in Gmail or Hangouts, while in Google+ or the Google Chrome extension you'll have to select the "phone call" option - an option that is certainly new. Even so, Google encourages us to stay tuned for possible updates, so it seems this won't be the last surprise they give us. After all, they themselves say that “Making and receiving calls is just the beginning”.
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Call history management and best practices
On Android you can consult the history from the Phone app: go to Courses, identifies the icons of lost calls, answered y outgoing, tap on an entry to view Call details (time, duration, type) and take advantage of the options of Add to a contact o Create contact. If you need to, delete records with the icon Trash and, when faced with unknown numbers, use the reverse search from the app itself to decide whether to return the call.
If you use calls in Google Meet, his history is stored on Google servers and it syncs across devices, unlike the old service whose registration was left on the mobile. From a computer you can go to Settings > Call History all with to export (Via Google Takeout) or permanently delete your history. This centralization allows you to view, delete or to export your calls from any logged-in device.
Activate backups to avoid losses: on Android it is possible back up the call log en Google Drive and restore it when setting up the device. There are also backup applications SMS, contacts and calls that are saved locally or in the cloud, allow schedule backups, transfer to another phone and restore as long as a previous copy exists.
Call and chat recovery: options and limits
If you deleted conversations from Hangouts, check in Gmail > Chats as long as the history was enabled; otherwise, recovery from Hangouts is not possible. To try advanced rescues on Android, tools such as EaseUS MobiSaver, FoneLab, PhoneRescue o Dr.fone can analyze memory (sometimes requiring root) with scans Quick o deep, preview and retrieve records; on iPhone, the official way is through restore an iCloud backup after erasing the device.
Managers such as Coolmuster Android Assistant facilitate the One-click backup and restore of call logs, SMS and contacts from your PC. In extreme situations, your operator could inform you about call logs associated with your line. And remember: apps monitoring that promise access to records even after they are deleted (e.g., real-time dashboards) should be used only with consent and in accordance with the law.
With the return of calls in Gmail, Chrome, Google+ and Hangouts, they are added today robust tools to manage, export and protect your history. Activating backups and knowing the recovery paths will allow you to take advantage of the Google VoIP calls with more control and peace of mind.